If you are not satisfied with our products, you can return the new and unused products together with the original packaging and invoice within 7 days after the goods collection.
We cannot accept exchange or return of previously assembled, open packaging or damaged items, discounted display items.
We will give you a full refund by the same method as your original payment for products that are returned with the invoice, and the refund will take 7-14 days. The amount refunded back to you will be charged an 15% restocking fee.
Warranty services will be provided to ensure the products are fully functional within the warranty period.
NutroOne reserves the final right to interpret the terms and conditions herein.