Within one year from the date of purchase, one year warranty is provided in the event of failure under normal use. The scope of service is as follows:

Fitness Machine/Cardio:

  • Free parts / accessories (including related shipping costs)
  • On-site repair service

Other Categories︰

  • Necessary parts are arranged free of charge. Customers will need to pick them up at NutroOne store.  Any courier cost from nutroone store to customer address will be charged upon delivery.
  • Consumable products, including Sports Nutrition, Skin care and Beauty products, and Fitness Accessories, are only subject to the refund and exchange policy.

NutroOne reserves the final right to interpret the terms and conditions herein.