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Terms of delivery

Delivery service is free* in NutroOne. Here below is our delivery process:

Free delivery over $200. Please refer to exceptions*. A standard shipping cost $30 will be applied for order less than $200.
For product in stock, orders can be completed in 3-7 days. For product out of stock, the processing time will be 7-14 days. If delivery timeline is specified in the product page, the information shall prevail. Please contact our customer service for actual stock level before placing orders if it is urgent.
Once product is dispatched, NutroOne will update the order with a tracking number. Email notification will be sent to customers.
Please leave a telephone number which we can whatsapp and ring you if you choose cash on delivery
All products (including large fitness equipment) do not include installation and/or stairs handling.

*Exception includes:

buildings without lift which requires moving upstairs,
outlying island (Except Tung Chung) and restricted area
Surcharge varies for areas, please contact us for exact amount.

For delivery in Macau, free delivery is offered for order less than 20kg and over $400 in Macau area, $30 delivery fee for orders below $400. Cash On Delivery is not available in Macau. There is a delivery surcharge to Macau for order above 20kg – extra fees will be collected upon delivery.

If you have any further questions, please do not hesitate to contact us.

Search for:
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Sports Nutrition
Fitness Machine
Fitness Accessories
- Fitness Accessories
- Training Tools
Cardio
Skincare
Sport Massage
Brands
Blog
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